For people with reduced mobility (PMR)CFR Călători provides free of charge, in some stations and in some trains in domestic and international traffic, the following services:
- 2. accompaniment in the premises of the railway station and until boarding in the train for blind people, visually or hearing impaired and people with mental disabilities;
- CFR Călători provides assistance to all higher ranking trains (IC and IR), only between the opened railway stations for such type of transport, for all PMR categories, except people with motor disability in the unfolded wheelchair.
Asistance services for people with motor disability in the unfolded wheelchair is provided only at the 2nd class and only between stations open for such type of transport and to certain trains.
The services mentioned above are provided for the following categories of persons with reduced mobility:
o - by filling in the standard form available at points of sale of CFR or other authorized distributors or sau
o - by filling in on-line the demand for PMR services (click here)
It is important to know that you can apply for assistance and if you own travel cards and reservations in international traffic with boarding, changing the train or lowering in a railway station in Romania. In this case, please provide these cards together with the assistance application and fill in the appropriate standard form under the guidance of counter staff.
In the event that after purchasing the travel cards you want to canceling it and refund the fees paid, you must present toany selling point of the CFR Călători or other authorized distributors, railway stations or travel agencies before the departure of the first train of the route you have selected there where you will fill in a waiver form of specific services requested and cancellations of the trip
Submission of the nominally certificate attesting the disability is mandatory in the following situations:
At the request of specific services at a selling point of CFR Călători or other authorized distributors, railway stations or travel agents to complete the standard form;
· When presenting in the departure station if your request was made on-line
Additional information can be requested by phone 0731990987, from Monday to Sunday between the following hours: 8:30 – 19:30.
To view on the map various information about services in railway stations, including the railway stations that have PMR services, click here.